Course Catalog

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Communications Management

Communications Management

This course will provide an introduction to business writing and speaking with a particular emphasis on grammar, sentence structure, thought formation, and presentation skills. Class activities will emphasize communication in real-world business situations and enable students to begin developing their ability to write and speak effectively in the workplace.
Course duration: 1 year

$25

Manage Meetings

Manage Meetings

Meetings are an integral part of an employee’s life at work. Making the most of that time spent in meetings is essential. This program is designed to give participants the skills necessary to make their meetings more effective. Participants will apply the roles, tools, and processes learned in this course to dramatically improve the productivity of staff meetings, team meetings, and conferences. An immediate observable result will be that more work is accomplished in less time.

Course duration: 1 year

$25

Targeting Fraud and Abuse

Targeting Fraud and Abuse

As a service provider for government-sponsored health care, FSL wants to help prevent fraud and abuse related to the provision and receipt of these services. Doing so will help contain the costs of delivering these vital programs. 


This course provides information on laws preventing fraud and abuse, examples of fraud and abuse, and contact information for reporting fraud and abuse. If you have questions relating to this information or want to discuss a specific situation, please contact your supervisor or call the FSL Compliance Officer at (602) 285-1800.

Course duration: 1 year

$25

Time Management

Time Management

You gain the personal insight and practical skills to develop and implement a framework for successful time management. You also learn proven tools andtechniques to make better day-to-day choices about investing your time and achieving your goals.

Course duration: 1 year

$25